Cancellation Policy

 
 

Your appointment time is reserved just for you. A late cancellation or missed visit leaves a hole in the therapists' day that could have been filled by another patient. As such, we require 24 hours notice for any cancellations or changes to your appointment. Patients who provide less than 24 hours notice, or miss their appointment, will be charged a cancellation fee to the card on file. The first late cancel will be a charge of 50% of the appointment cost. The 2nd and subsequent late cancels will be a charge of 100% of the appointment cost. Thank you for your understanding when having to apply this policy.