We Direct Bill All Major Insurers For Extended Health, WCB, and Motor Vehicle Claims

Including, but not limited to, the providers below

***PLEASE NOTE***

• Osteopathy, with most plans, is not direct billable

• We have had some cases where Canada Life has not accepted Osteopath receipts from patients for reimbursement under their Osteopath coverage. They have accepted some claims, while not accepted others. If you have Canada Life Insurance, please contact Canada Life prior to booking, and ask for written/emailed confirmation that they will reimburse you. Thank you for your understanding.

• We are also not able to direct bill for counselling services, these appointments will have to be self-submitted by the patient. We also recommend checking your insurance plan to make sure it covers services provided by Canadian Certified Counsellors.

Cancellation Policy

Your appointment time is reserved just for you. A late cancellation or missed visit leaves a hole in the therapists' day that could have been filled by another patient. As such, we require 24 hours notice for any cancellations or changes to your appointment. Patients who provide less than 24 hours notice, or miss their appointment, will be charged a cancellation fee to the card on file. The first late cancel will be a charge of 50% of the appointment cost. The 2nd and subsequent late cancels will be a charge of 100% of the appointment cost. Thank you for your understanding when having to apply this policy.