Vestibular physiotherapy in South Calgary for vertigo, dizziness and imbalance. BPPV repositioning, video Frenzel goggle assessment and balance rehab. Book online.
Stride Vestibular Physiotherapy @ Pro Motion Calgary. Alexis Stanhope has brought her vestibular practice to Pro Motion, so the same assessment and treatment now run out of our South Calgary clinic.
A note for Stride patients. As of August 29, 2026, bookings, records and billing have moved to Pro Motion Calgary. If you were seeing Alexis at Stride, you can book your next visit through Pro Motion using the button on this page, and your care carries on as before.
Vestibular therapy is physiotherapy for the balance system. It treats the inner ear, the eyes and the neck as one working unit rather than three separate complaints, then retrains that system with exercise until you can get through your day without bracing for the room to tilt.
The system runs from the inner ear along the nerve pathway into the brain. It does three jobs at once: it tracks where your head is and how it is moving, it steadies your eyes so vision stays clear while your head turns, and it keeps you upright. When part of that stops working you get dizziness, vertigo, unsteadiness or visual trouble, usually with some mix of nausea, headaches, fatigue and trouble concentrating on top.
Those problems come from a long list of causes: inner ear conditions and infections, head trauma, brain-related issues, other diseases, and some medications. The point of a proper assessment is to work out which of them you are dealing with, because the treatment is different for each.
Vestibular therapy at our Calgary clinic covers:
If none of these quite matches what you are feeling, book the assessment anyway. Working out which one it is, or whether it is vestibular at all, is what the first visit is for.
We assess with video Frenzel goggles. They block your vision while an infrared camera records your eyes. Blocking the vision is the point: when you can fix your gaze on something in the room, you suppress the small eye movements we need to see. Behind the goggles, they show up.
This matters most with BPPV. The pattern of eye movement during positional testing tells us which ear is involved and which canal the displaced crystals have moved into, and that determines which repositioning manoeuvre will work. Testing by eye alone leaves more of that to guesswork.
Plan on up to an hour for the initial assessment. Alexis takes a detailed history of your symptoms, what sets them off and how they affect your day, then works through a physical assessment that typically includes oculomotor testing, positional testing with the video goggles, balance and gait testing, and an examination of the neck where it is relevant.
You leave the first visit with an explanation of what is going on and a plan built around it. BPPV often clears in a visit or two. Other conditions need a longer course of exercise, and your plan will say roughly how long. Follow-up sessions run about 30 minutes.
Wear comfortable clothing and shoes you can move in. Please skip high heels, since they are not suitable for balance assessment or treatment.
Treatment is matched to what the assessment finds, and usually draws on more than one of the following:
Dizziness, visual strain and balance problems are among the most persistent symptoms after a concussion, and they are the ones that keep people off work, out of sport and away from screens the longest. Vestibular therapy works alongside our concussion management program, so the vestibular side of a concussion is handled by someone who does this work every day while the rest of your recovery stays coordinated in the same building.
Alexis Stanhope is a registered physiotherapist who has spent several years running Stride Vestibular Physiotherapy, her own vestibular-focused practice, before joining Pro Motion. She completed her Master of Physical Therapy at McGill University and has pursued advanced post-graduate training in vestibular rehabilitation, including the Vestibular Rehabilitation Competency-Based course at Emory University in Atlanta. She has also lectured in vestibular physiotherapy at the University of Calgary within the Section of Otolaryngology, Head and Neck Surgery.
Patient education is central to how she works. Understanding what is happening in your body is part of the recovery, so she takes the time to explain your symptoms and your options rather than leaving you to follow instructions you do not understand.
You do not need a doctor's referral to book vestibular therapy in Alberta, since physiotherapy is primary health care here. Physicians and other practitioners are welcome to refer directly, and our specialist referrals page has the details. Referrals can also be faxed to (403) 536-4060.
We are a multidisciplinary clinic in the Southcentre Executive Tower at 403 – 11012 Macleod Trail SE, near Southcentre Mall and easy to reach from Macleod Trail and Anderson Road. Patients come to us from across South Calgary, including Willow Park, Southwood, Canyon Meadows, Lake Bonavista, Acadia, Haysboro, Riverbend, Quarry Park, Queensland and Millrise. Parking is available in the building, which helps when you would rather not be navigating a transit trip while your balance is off.
Vestibular therapy here sits inside a full multidisciplinary clinic, so if your dizziness turns out to have a neck component or overlaps with a concussion, the people who treat that are down the hall.
Book online or call (403) 452-5450 to get started.
No. Physiotherapy is primary health care in Alberta, so a doctor's referral is not required to book. Some insurance plans ask for one before they will reimburse, so it is worth checking your own policy.
Expect to stay up to one hour for your initial assessment. Follow-up treatment sessions are typically 30 minutes.
It depends on the condition. BPPV often resolves in one to a few visits once the right canal is identified and treated. Conditions that need vestibular rehabilitation take a longer course of exercise. You will get a specific plan after your assessment.
Comfortable clothing and shoes you can move in. Please, no high heels, as they are not appropriate for balance assessment or treatment.
Vestibular physiotherapy is not covered by Alberta Health Services, but most private extended health plans cover physiotherapy in full or in part. We offer direct billing to most plans. Coverage varies, so check your plan and our front desk can help.
Yes. We treat patients under motor vehicle accident claims, and our motor vehicle accident page explains how that works. Bring your claim details to your first visit.
Positional testing and treatment can stir up symptoms temporarily, and that settles for most people within a short time. If your dizziness is severe or easily triggered, arranging a ride for your first visit is sensible.
No. Bookings, records and billing moved to Pro Motion Calgary on August 29, 2026. Book your next visit through Pro Motion and your care continues with Alexis as before.
We are at 403 – 11012 Macleod Trail SE in the Southcentre Executive Tower, South Calgary.
Book online in under two minutes, or call our clinic and talk to a real person about where to start.
